Wilson memo1/7/2024 I feel strongly that a new supplier will help us better meet the emotional and practical needs of both groups.Gallagher was quickly dubbed a hero on #UFOtwitter for having the guts to finally hold national security officials accountable. Although we are working harder than ever to keep the customers happy, it is also impacting their satisfaction with our business. The proposed shortage is adding to the stress level of employees here at Northern States Office Supplies. However, I believe we can negotiate a good price with Consolidated Metal and Hardware if we have a formal meeting. I understand we have a longstanding relationship with Greater Chinese Metalworks and that you may be hesitant to change that. Re: Proposed Meeting With Alternate Staple SupplierÄue to the anticipated staple shortage from our current supplier, I've been looking into alternate suppliers. Know what you hope to accomplish and include the information necessary to get your boss to agree to your request. Address your boss by his or her first name if that's usually what you do. Writing a memo to your boss requires a friendly but respectful approach. One of the most important elements of a persuasive memo is striking the right tone, and that varies with the audience. We'll be bringing in a massage therapist at the end of the month to give everyone chair massages! Please also take care of yourselves and your stress levels during this difficult time. If a customer becomes irate, diffuse the conflict as much as you can and then refer the customer to your supervisor.We don't want to use these unless we have to, but we need to keep our customer base. If necessary, offer a discount code to be applied to a future order.Be polite and friendly, even if you sense a client is becoming frustrated.This is an inconvenience for them, even if there's nothing we can do about it. React with empathy when talking to customers.I'm hoping we can all keep the following tips in mind as we deal with this challenge: This isn't a great situation for anyone, and those of us on the front lines with unhappy customers are under some extra stress these days. To: Employees of Northern States Office SuppliesĪs you may have heard, we are experiencing an interruption in the supply of staples from China. A memo is short and to-the-point, but a little friendliness can help motivate people. Then, consider how your coworkers will receive this request. Again, before you write, decide on what you would like to have happen. When you're writing a persuasive memo to coworkers or employees, you can take a different, conversational tone. We will help you determine how many staples you will need to order to cover the projected shortage. We would appreciate if you would set aside some time early next week to discuss your upcoming order. Instead, we are hoping to get ahead of the problem and support our most valued clients in ordering supplies ahead of the shortage. We could find a new supplier (and will if the problem persists), but this could be costly and require us to raise our prices. Unfortunately, it is because of our relationship with this supplier that we are able to offer you such a low price on the staples you need for your business. Our staple supplier has reported that they expect a temporary shortage in steel materials for making staples. We anticipate one such challenge this winter. We are committed to communicating any potential challenges to our clients and offering solutions to help mitigate these challenges. We value your business and try to exceed your expectations whenever possible. Northern States Office Supplies is committed to serving your business office needs, and we've been honored to work with you for the past two decades. Using a clear and polite tone, you can expand on the reasons the client will want to comply with your request. As with all persuasive writing, having a clear goal in mind allows you to craft the rest of the memo in a way that supports that goal. As you begin to write a persuasive memo to a client, think about what you'd like to gain.
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